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Telegram Provider

Message - Telegram Provider

       1. Login to your admin account

       2. Click "Message" from the left side menu

       3. Click “ Telegram Provider” to access the Telegram Provider's details.


Telegram Provider Management Guide

Telegram Provider - Listing Screen

1. Telegram Provider Screen Elements

ColumnDescription
NameProvider identifier
Bot NameTelegram bot name
Bot UsernameBot's unique username
Created ByCreator's name

2. List Features

             a. Top Bar

                         i. Search functionality

                         ii. "+Add" button for new providers

             b. Available Actions

                         i. Pencil Icon: Edit configuration

                         ii. Three Dots: Delete provider

3. Navigation

             a. Adjustable rows per page (10 default)

             b. Pagination controls

             c. Total records shown

4. Actions Available

             a. Edit Provider

                         i. Modify configuration

                         ii. Update bot settings

             b. Delete Provider

                         i. Remove bot configuration

                         ii. Permanent deletion

Important Notes:

  • Bot username must start with @

  • Verify bot credentials

  • Check bot permissions

  • Keep bot tokens secure


Add Telegram Provider Guide

Telegram Provider - Add Popup

1. Required Fields

FieldDescriptionRequired
Name*Provider identifierYes
Access Token*Telegram bot tokenYes
Assign To*Routing optionYes

2. Assignment Options

             a. None

                         i. No specific routing

                         ii. Default handling

             b. Callback

                        i. Additional fields appear:

                                     1. Method: GET/POST/PUT

                                     2. URL: Callback endpoint

             c. Flow

                         i. Select flow from dropdown

                         ii. Routes messages to flow

3. Action Buttons

             a. CANCEL: Exit without saving

             b. ADD: Create provider

Important Notes:

  • Fields marked with * are mandatory

  • Access token from BotFather

  • Verify token before saving

  • Test routing after setup