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Instagram Provider

Message-Instagram Provider

       1. Login to your admin account

       2. Click "Message" from the left side menu

       3. Click “Instagram Provider” to access the Instagram Provider's details.


Instagram Provider Management

Instagram Provider - Listing Screen

1. Instagram Provider Screen Elements

ColumnDescription
NameProvider identifier
Page IDInstagram page identifier
Page NameDisplay name of page
Send ToNone/Callback/Flow
FlowAssociated flow name
Created ByCreator's name

2. List View Features

             a. Top Bar

                         i. Search functionality

                         ii. "+Add" button for new providers

             b. Available Actions

                         i. Pencil Icon: Edit configuration

                         ii. Three Dots: Delete provider

             c. Send To Options

                         i. None: No routing

                         ii. Callback: Route to callback

                         iii. Flow: Route to specific flow

3. Navigation

             a. Adjustable rows per page

             b. Pagination controls

             c. Total records counter

Important Notes:

  • Page ID must be valid

  • Flow assignment required for routing

  • Verify page credentials

  • Test configuration before activation


Add Instagram Provider Guide

Instagram Provider - Add Popup

1. Required Fields

FieldDescriptionRequired
Name*Provider identifierYes
Access Token*Instagram API tokenYes
Page ID*Instagram page identifierYes
Assign To*Routing optionYes

2. Assignment Options

             a. None: No routing

             b. Callback: Route to callback URL

             c. Flow: Route to specific flow

             d. If Callback selected:

                         i. Method: GET/POST/PUT

                         ii. URL: Callback endpoint

             e. If Flow selected:

                         i. Select flow from dropdown

3. Action Buttons

             a. Cancel: Exit without saving

             b. Add: Create provider

Important Notes:

  • All fields marked with * are mandatory

  • Access token must be valid

  • Page ID must match Instagram page

  • Test configuration after setup